Product Shipping
We're pleased to offer equitable shipping to all our customers worldwide. Shipping prices are calculated and displayed in the checkout. Shipping costs are calculated based on the items you order and the location to which your order is being shipped. Shipping charges can only be provided once you begin the checkout process.
Shipment Tracking
Tracking is provided for some items depending on shipping location. Shipments to the USA, Canada and Europe have tracking information provided. International shipments (shipments outside of the areas mentioned prior) are tracked up until departure from the US when they are passed to local mail services.
Shipping Notifications
When your items are shipped, you will receive and email notification, along with a tracking number and an estimated delivery time. Note: Tracking information can take up to 48 hours to be updated after the order is shipped.
International Shipping
All products are processed in the United States. Orders shipped to locations outside of the United States are considered international and therefore may be subject to additional duties and taxes levied by the relevant authorities in the destination. Duties and taxes are set by the destination country. The amount of applicable duty and taxes will vary by country.
Shipping Costs
We offer flat rate shipping as follows:
USA - $4.99 USD
Canada - $7.99 USD
Rest of the World - $14.99 USD
IMPORTANT: We hold no control over or responsibility for any additional duties and taxes that may be applied to your order shipped outside of the United States. We are also unable to control delays at your border due to customs clearance procedures which can cause delays beyond original delivery estimates.
Delivery Estimates
The delivery time for your order is the period of time from when you place your order until the time you receive it. This includes the order processing time and shipping time. Processing time for products that are currently in stock is 2 -7 business days. A business day is considered to be Monday through Friday, excluding holidays. Below lists the estimated time it takes for products to be shipped (after processing).
USA - 3-8 Business Days
Canada - 5-10 Business Days
Rest of the World - 10-20 Business Days
Weather and Carrier Delays
We do not issue refunds due to weather or carrier delays. All orders are subject to fraud prevention screening.
Have a question or need help with your order? Feel free to email us at kespeople@gmail.com
