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Help Center

Ordering

You can view our complete size guide here.

When you place an order you will receive a confirmation email with your order details. Please check your spam folder if you do not receive it. 

The delivery time for your order is the period of time from when you place your order until the time you receive it. This includes the order processing time and shipping time. Processing time for products that are currently in stock is 2 -7 business days. A business day is considered to be Monday through Friday, excluding holidays.

The Kes Store is online only. Items ship primarily from the US and other parts of the world based on stock availability. 

Shipping

The Kes Online Store offers flat rate, standard delivery and express delivery. Rates are displayed on checkout. 

We ship worldwide except: 

  • Crimea, Luhansk and Donetsk regions in Ukraine
  • Russia
  • Belarus
  • Ecuador
  • Cuba
  • Iran
  • Syria
  • North Korea

As soon as your package has shipped, you will receive an email notification confirming the shipment. The email will provide you with a tracking number for your package and a link to the carrier's website. 

Track your package with your order number and email address used when ordering or the tracking number. Please note that tracking information can take up to 48 hours after shipping to be updated.

All orders delivered within the United States have full tracking available. International shipments (shipments outside of the US) are tracked up until departure from the US when they are passed to local mail services. We are unable to track packages when they are passed to local mail services. 

If a situation like this occurs, we will ask that you: 

1. Make sure that the address is correct

2. Check around your property to see if the package was delivered in  unexpected location

3. Reach out to the carrier and inquire if any additional details were left by the delivery person. For example: "Left under the table on the back porch."  

For packages lost in transit, all claims must be submitted to us no later than 25 days after the estimated delivery date. We will cover the costs of shipping a replacement to you. You can also contact the carrier and file a claim if necessary. 

Please email us at kespeople@gmail.com if you do not locate it. 

Estimated delivery dates are displayed on checkout but the average shipping times (after processing) are as follows: 

USA - 3-5 Business Days

Canada - 5-10 Business Days

Rest of the World - 10-20 Business Days

Trinidad & Tobago and Regionally - 10-20 Business Days*

*We would recommend using a Skybox as items tend to be delayed in Customs. Using a Skybox ensures a faster delivery time and tracking within the carrier country. 

Returns and Cancellations

Returns are only done if an item is misprinted, damaged or defective. If something arrives in this condition, please send a photo of the item(s) to kespeople@gmail.com and we'll gladly send a replacement at no cost to you. Returns can be sent to the address listed on your packing slip. 

We are unable to exchange items because of the wrong size. Please use the size chart provided or read the reviews for guidance. 

 

If you need to cancel or change your order, please contact us as soon as possible. Note we cannot guarantee that we will be able to honour the cancellation or change. If an order has already been shipped, we cannot cancel it. 

My Items

Don't worry, that's not unusual - it's from the printing process and it's not permanent. The solution is simply to wash the garment. Neither the residue nor the smell is permanent and both should go away after one wash. 

Size Chart

This size chart is approximate. ALL MEASUREMENTS ARE IN INCHES. Product measurements may vary by up to 2" (5 cm).

Scroll for all items. 

Mens T-Shirts

 size chart unisex

 

Ladies Feminine Fit T-Shirt

 

Ladies T-Shirt Relaxed Fit 

 

Sweaters and Hoodies

 

Leggings

This size guide shows body measurements. We suggest ordering a size up when your measurements are between sizes.

  

 

This size guide shows product measurements taken when products are laid flat. Actual product measurements may vary by up to 1" because they are custom-made by hand.

Sizes are approximate. Measurements are based off of standard sizing charts.

Snapback and Dad Hats

Snapback Hat

Head circumference: 21 ⅝” - 23 ⅝”

 

Dad Hat 

Head circumference: 20 ½” - 21 ⅝”

 

Kids

Baby Onesies

 

Toddler Tees

Youth Tees

Footwear

 Specification Info