When your order has been submitted, you will receive a confirmation email with your order details at the email address used to place your order.
From the time your order is placed to the date when you receive it, there are two processes to consider:
Fulfilment: Standard fulfilment time is 2-7 business days. Once your order has been fulfilled and left our building you will receive a notification email with tracking information. Please check your spam mail if you have not received a notification email within the stipulated time frame.
Shipping: We offer standard, flat rate shipping which will vary, depending on where you live. Shipping time can range from within 3-5 business days or 5-20 for international orders. International orders are orders placed outside of the US.
*This process is different for items ordered from the Trinidad and Tobago Collection. Your items take approximately 2-3 business days to arrive via TTPOST.